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American Equipage BBB Business Review


American Equipage is upfront


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Dear Customers, please also visit EBAY (see ebay stores, then American Equipage) to see our approval feedback score of + 99%.  Remember however, that the best deals are located here on the main site.  Thank you, LT. Leam Cika, USN




American Equipage is also proud to be a BBB (Better Business Bureau) accredited merchant maintaining customer service rating score of 'A+'.











Leam,

 

The jackets have arrived and I've passed them out. The guys are very happy with them. Thanks for your assistance with the purchase.

 

Regards,

Chris Mangano 
RAAF



To Whom It May Concern,

I just wanted to send a quick note of praise for the wonderful service I received from Patty at American Equipage. There was a problem with my order, and Patty contacted me almost immediately with potential solutions.  I had one item that was rather time sensitive, and Patty made sure that it arrived on time.  Patty was friendly and helpful at every step, and I could not be more satisfied.  You should be proud to have such a great employee.

Thank you very much, and I look forward to doing business with you in the future.

Jesse Manley
Associate Editor
Bayou Magazine





Classification: UNCLASSIFIED

Caveats: NONE

Thank you very much, I received them Saturday. Thank you for staying in touch with me this whole time
 

SGT xxxxxxx.
F Co 186th BSB

Fax: xxxx1
Cell: xxxxx
"The will of God will never take you where the Grace of God will not protect you."



Thank you.... The bag came just before I left. I appreciate everything you guys did!!!!!!!

Regards
Darryl

eBay Member: ameq wrote:



Hi Patty,
   I got it last week, and it is B-E-A-utiful! fits perfect. I love it. Many thanks, Andy.

--- On Mon, 3/9/09



Thank you very much.
It has been a pleasure doing business with you and I look forward to future transactions.

Keith



Patty,
 
Thank you for your excellent service! I will certainly recommend your store to any of my friends needing to buy boots.
Thanks again,
 
Caleb

On Mon, Apr 20, 2009 at 3:36 PM



Good morning Leam!!
 
Guess what?  I have received the boots!!  and they fit :o)  I actually received them a few days ago and wanted to thank you for helping me  with this seemingly insignificant order.  It took a lot of time, granted, but I know these things happens, and when you know what you want, time doesnt matter.  Anyways, thank you very much for eveything...Im kinda hesitant to talk about this caus maybe you jsut forgot, but since I didnt receive any paypal notification to pay shipping, I assumed you took care of it and for that I thank you also, its nice to get a break once in a while.
 
Have a very nice one and dont worry if u dont hear from me in a while, I will deffinatly contact you for amry boots in the future, but these boots seem pertty tough, and given I will wear them about 10 days per year...it could take a while.
 
Take care!
Frank :o)


UNITED WE STAND.   Thanks again...

--- On Wed, 4/15/09


Awesome Boots!!!
 
I received my 880ST boots yesterday. Thank you so much! I am very pleased with them and your companies outstanding customer service. As stated by many others they are comfortable right out of the box!
 
Hope you and yours have a very Merry Christmas and all the best in the new year!
 
Cheers!
 
Daryl



Thanks,
Appreciate your great service.
Walt

xxxx, Ch, Maj, USAF
Wing Chaplain
xxxst Combat Support Wing
DSN xxxxxxx
 
"Glorifying God, Serving Airmen, Pursuing Excellence"


To whom it may concern,

      First of all i would like to apologize for any inconvienience that my wife or myself has caused you. Also if we were rude at any time i apologize further. On a good note i have recieved my boots and i am very pleased with your services. I will with out a doubt use your services again as the time comes. And will gladly tell other people of your services.Once again i apologize for any rudeness or inconvienience, and thank you for your precious time.  Have a good weekened.

                                                                                                                   Sgt. Kxxxx


Hi Patty,

Just to let you know, fantastic.  Order now placed, wonderful.  Thanks for your help.  You will be hearing from me in the future.

All the best

Brien

--- On Thu, 3/12/09



hi folks, just got my 43 field jacket and i love it, many thanks to you all, Bill

--- On Fri, 3/6/09



Hello Patty!

 

Received the helmet today!  A very nice item.

 

Thank you!




Thx a lot Patty ...
Ill buy u a beer someday :)

Felipe


thank you so much, you guys are great

--- On Sun, 1/25/09



Dear ameq,

Thanks Patty, your an angel, you don't know how long I have been looking for this jacket. Stan



got the boots today, nice boots, thanks for the free shirt
----- Original Message -----


Dear ameq,

thanks for the quick reply and the size is 8 medium, sorry for the mixup, i had not seen the earlier message from yall, i appreciate all that is being done. have a blessed day scott



Merry Christmas to you too.  You guys are way better than Botach Tactical!!!!



Patty,
Thank you so much for taking care of my refund so quickly.  I do appreciate it.   Have a Merry Christmas.
Darren




Just wanted to thank you so much for the speedy response to our order. We purchased 140 of the fire truck pencil sharpeners on Monday and they arrived yesterday! We are so excited with how quickly our order was processed. We are going to be adding a personalized ribbon to these to turn them into ornaments to hand out at our Fire Dept. Holiday Party on December 6th. We will keep you in mind should we need further purchases! We will also spread the word about your services!
 
Thank you again!
 
Kevin and Kelly xxxx
North Chili, NY




TO: AMERICAN EQUIPAGE

Hello.
The reproduction M43 jacket arrived yesterday, in good order.
A great piece of kit.
Thanks v.much for your highly professional and courteous service.
Kind Regards & Best Wishes,
Mark Gibson
Melbourne Victoria Australia



This is great. Thanks for your pleasant assistance with this exchange!
I will give my son these instructions and we will get the boots on their way.



Hello Patty i've finally received my boots and shirt. The stuff is ok and i've  very appreciated your service and your kindness.
Unfortunatly i had to pay 33  euros for some custom and transport expences that are not really clear.
This is something new for my and strange because it's not the first time that I buy in USA but it's the first time that i must pay for the custom. Boh.
It doesn't mind.
Anyway thanks again and keep in touch for future orders. Bye Christian  
 
-------Messaggio originale-------





Hi!

Thank you for the boots, which arrived in good condition today. I am very happy with your price and service!

Joakim


To Whom It May Concern,

I was delighted to receive the WWII Repro Paratrooper Trousers I ordered online through your website. They were well packaged and looked great! My customer that I bought them for should be very happy with them.

Thank you for a pleasant buying experience and for answering the many questions I posted to your customer service department quickly.

I look forward to doing more business with you in the future.

Kind regards,


Michael xxxxx



Hello
The pants arrived to day.I am very satisfied with the pants.It's a great pleasure to deal with you.
Take care and have a great day.
Best regards
Svein Henry



hey its me again Jeff xxxx. The welco Xforce 9.5's  just arrived!! Amazing boot, perfect fit. First day out of the box =2HR ruck sac march, no blisters or hot spots!! Im in the canadian infantry and am deploying in a few weeks. Ive tried many kinds of boots eg:mil specs (very good) Danner's (cha ching), swats and these are revolutionary. Welco's gotta make these in tactical black 8 inch they would be sweet for other ops and training where tan is not nessesary. Anyway just wanted to say i got the boots and can't wait to kick in some doors overseas with them. Huah! thanks again for the good comunication.



Thank you Leam,
I received the Versipack the day I sent you the email.  The pack is exceptional in design and function.  I really appreciate your speedy delivery.
 
Have a great day.

Mark B


Dear ameq,

Hi Patty

Th boots have arrived now and im most satisfied.left a positive feeback for you. thanks for great coustomerservice and im gonna shop more at your store


Hi
 
The boots arrived yesterday.
 
Thankyou very much, you have another satisfied customer
 
Cheers
 

Hello,

 

Two things for you.  One, I would like to request a Return Authorization number to return a pair of boots.

 

Second, I wanted to tell you that I had a great experience shopping with American Equipage.  I first found you on Ebay and Patty was prompt and friendly in answering my questions.  Then I went to your website and called with some questions.  William was very knowledgeable about your products and steered me in the right direction as to what boot was best suited to my needs.  Also, I needed the boots for active duty in one week.  I ordered on Friday and received them on Wednesday.  I will definitely buy from you again and recommend you to all my friends.

 

Thanks again for all your help!

Cheers,

Lyn xxxxx



Aloha and thank you for the express shipment of my 5.5R Bellvilles to Maine. 
Great shoes, great service. 
Can I please get an invoice to submit for reimbursement to the government? 
I received shipping documents, but NO charges. 

Mahalo,
Amy xxx
xxxxx@mac.com


Patty,
 
I thank you for your research for these infamous 4150's. Looking forward to receiving them!
 
SEMPER FIDELIS,  Erik





Hello
It's a very good day because I just received my order and I am very happy Thank you very much A great day Jean Michel Mistaudy


You rock Patty!  Thanks so much for the update!!

Mike